Lasting brand affinity is shaped by Brand Messaging and Claims.
Brand Messaging and Claims encompass the strategic communication elements that are crafted to effectively convey a brand's essence, values, and promises. It involves the careful selection of words, phrases, and statements to shape a brand's identity, differentiate it from competitors, and establish meaningful connections with its target audience. By aligning Messaging and Claims with a brand's objectives, compelling narratives that resonate with customers, build trust, and ultimately drive brand success, are created.