We’ve often been asked what really comes first in brand transformation processes. Is it the strategy or design? The insights or the imagination? Our take on this question is that in today’s branding landscape creativity is taking the lead, bringing strategy and design vision together to create brands that truly resonate and perform.
For some, strategy and design are two separate paths with a “handover” at some arbitrary point. Strategy prepares data points and maps out the brand's course, while design steps in to weave those plans into a captivating expression and engaging stories. But so often this approach feels a bit like a game of telephone, where the message can get lost in translation. And that means wasted effort and frustration.
A more promising and exciting approach is to blur the lines between strategy and design in the service of smart branding. Why? Because putting creativity first adds a dash of innovation to the process. Everything for that matter. It's like unfurling a wave of fresh ideas that blend emotional, functional, and commercial elements crucial for business success. We're winning hearts and minds while shaping how people perceive brands.
Flexibility and being able to pivot quickly are essential ingredients in any transformation process. With markets and consumer behavior changing faster than ever, brands need to stay nimble. Starting with creativity sparked by relevant strategic, visual, experiential, or verbal ideas make it easier to remain quick on our feet, ensuring that brand experiences stay fresh and relevant no matter what.
Then there's authenticity – a must-have in any brand's toolbox.